Megapari Deposit Rejected: Problems and Fixes
A Megapari deposit rejected message almost always has one of a few causes, and most of them are fixed from your side in a few minutes. This page lists each symptom, its cause and the fix, then the exact steps to follow when a deposit is not credited.
Megapari deposit rejected: every error and its fix
Find your symptom in the first column. Where the fix involves support, have your account ID and the TrxID ready before you open the chat.
| Symptom | Cause | Fix |
|---|---|---|
| "Transaction not found" after entering the TrxID | Wrong TrxID: a mistyped character, or the ID of a different transfer | Copy the ID from the bKash SMS or app history. If the field is locked, send the correct ID to live chat. |
| Order stays Pending, balance unchanged | Amount mismatch: you sent more or less than the amount on the order | Contact chat with the TrxID. Less: the order is refunded or adjusted. More: the difference is credited after checks. |
| Confirm button greyed out on the amount screen | Amount under the ৳300 minimum | Enter at least ৳300. A manual transfer below it is not matched and is refunded late. See minimum deposit. |
| Payment sent, never credited, chat says "sender name differs" | Sent from someone else's wallet: a friend, a shop or an agent | Deposits must come from a wallet in your own name. The payment is refunded to the sender. Deposit again from your own bKash or Nagad. |
| bKash app shows "limit exceeded" | Your bKash daily or monthly Send Money limit is used up | Wait for the limit to reset, switch to Nagad or Rocket, or split the deposit across days. |
| Cashier page blank or spinning | Operator domain blocked by your ISP | Use the app or the current link on this page, or switch from Wi-Fi to mobile data. Nothing is wrong with your account. |
| Pending much longer than usual on a match night | Gateway congestion during BPL or IPL peak hours | Wait the full credit window. Do not send a second payment. Check Transaction history before opening chat. |
| bKash, Nagad and Rocket not listed in the cashier | Account currency is not BDT | The currency cannot be changed. Ask live chat before creating another account; a second one without approval gets both closed. |
Never send a second payment to "push" a stuck deposit through. Each unmatched payment is handled by hand, one at a time, and two of them roughly double the wait.
Deposit not credited: what to do, in order
- Wait the normal window1 - 5 min for bKash and Nagad, 5 - 15 min for Rocket. Check Transaction history in the cashier first; a deposit that shows Completed there but not in the balance usually needs a fresh login.
- Check the TrxIDCompare the ID in the cashier with the bKash or Nagad confirmation SMS, character by character. If you have not entered one yet, enter it now. A wrong one cannot be edited; go to the next step.
- Open live chatLive chat is available 24/7 in Bengali and English. Send your account ID, the TrxID, the amount, the wallet number you sent from, and the time of the transfer. Attach a screenshot of the bKash confirmation screen or SMS.
- Get a ticket referenceAsk the agent for a ticket number and note it. Most stuck deposits are matched within the day once the TrxID is on file.
- Escalate by emailIf chat has no answer by the end of the day, email support with the same details and the ticket reference in the subject. Keep one thread; opening several tickets for one deposit slows the process.
Send the TrxID, amount and time in one message. Agents work from those three details; a chat that opens with "my deposit is missing" and nothing else adds a round of questions first.
Megapari deposit issue during BPL and IPL peak hours
Most "deposit issue" complaints from Bangladesh cluster in the hour before a big match. Thousands of players deposit at once, the gateway queues the confirmations, and a bKash deposit that normally lands in 1 - 5 min sits in Pending. The money is not lost; it is credited when the queue clears, and the TrxID proves it exists. Deposit earlier in the day when you know you want to bet on a match. That also avoids hitting your bKash daily limit with a rushed transfer minutes before the toss.
Related guides
Frequently asked questions
Why was my Megapari deposit rejected?
The usual reasons are a mistyped TrxID, an amount that does not match the order, a payment below the ৳300 minimum, or a transfer sent from a wallet that is not in your name. The table above matches each symptom to its fix.
How long should I wait before contacting support?
Wait the normal credit window first: 1 - 5 min for bKash and Nagad, 5 - 15 min for Rocket. On BPL and IPL match nights the gateway is slower, so give it the full window before opening chat.
I sent the deposit from my friend's bKash. What now?
Deposits must come from a wallet in your own name, because withdrawals go back to the same name. Contact live chat with the TrxID. After checks the money is refunded to the sending wallet, not credited to your account. Deposit again from your own bKash.
Can I get a refund of a wrong or duplicate deposit?
Yes, if it has not been used. A duplicate that was credited can be withdrawn after verification. An unmatched payment is refunded to the sending wallet by the finance team once you provide the TrxID. Refunds are slower than credits, so avoid sending twice.
Does a rejected deposit affect my welcome bonus?
No. The bonus is triggered by the first successful deposit of at least ৳300. A rejected or refunded attempt does not count as the first deposit, so the bonus still applies when the next one goes through.
The Megapari cashier does not open at all. Is it a deposit issue?
Usually not. The operator domain is blocked by some Bangladeshi ISPs, and the cashier is the first page to fail. Use the app or the current working link from this page, or switch from Wi-Fi to mobile data. The deposit itself is not affected once the page loads.